Contacts
How to Reach Us
The best way to get in touch with the Hot Pink Ballroom team is by email. Send your message to [email protected] and we will do our best to get back to you as soon as possible.
What You Can Write About
We are happy to hear from our readers on topics such as:
- Questions about our content — for example, how we review and compare real money pokies sites available to Australian players, or what our ratings are based on.
- Corrections — if you spot outdated or inaccurate information on hotpinkballroom.com (e.g. a bonus that has changed or a casino that no longer accepts Australian players), please let us know.
- Feedback — suggestions on how we can improve our guides, reviews and rankings.
- Partnership requests — advertising, sponsorship or other business enquiries related to our website.
Response Time
We read every message we receive and usually reply within a few business days. During busy periods it may take a little longer, but we appreciate your patience and will respond to all genuine enquiries.
Questions About Your Casino Account
Please note that hotpinkballroom.com is an independent review and information website — we are not a gambling operator and we do not run any online casino. This means we cannot help with issues such as:
- Deposits and withdrawals
- Bonuses, free spins or wagering requirements
- Account registration, login problems or verification (KYC)
- Disputes with a particular casino
For any of these matters, please contact the customer support team of the casino you are playing at directly — most sites offer live chat and email support around the clock.
Need Help With Gambling?
If gambling is no longer fun and is starting to cause problems for you or someone close to you, free and confidential support is available in Australia. Contact Gambling Help Online — the national gambling support service — on 1800 858 858 (24/7) or via their online chat and counselling services. Remember: always play responsibly and only bet what you can afford to lose.